Services

  • Alterations Process (instead of refund) - Free to send it back to us – but technically all items are custom as the customer has to select one of the variants, they can’t not choose the length for instance. Refunds are not available on bespoke garments. Therefore, our refund process is in fact an ‘Adjustment’ service – they can send it back to us for it to be altered so that they are happy with it.
  • Exchanges Process

Alterations

Repairs

We will be offering Free Repairs on garments (subject to conditions of damage) & also alterations (if the customer has ordered a ball gown and wants it to be shortened so that they can wear it as a cocktail dress) – for a small fee.

Sizing

We believe that clothing should be made to fit beautifully, therefore we offer customised sizing on all garments. 

Custom Sizes

Our whole collection can be custom made to your exact measurements. Simply add your Bust, Waist and Hip measurement to the 'Order Notes' section in the checkout process. We may be in touch with any questions regarding your sizing, otherwise we will simply make your garments to your measurements. 

Please take care to ensure that the measurements that you have taken are correct. Follow the 'How To Measure' guide below.

We can not make garments to fit based on weight or height details. 

If you would like to speak to a member of our team about the process, then please email us at: hello@silhou.com  

Standard Sizes

Our size chart acts as a guide for selecting a size that suits you. 

If you happen to fall within the sizes below, simply select the size that's best for you on the product page. 

Sizing Chart in CM

Size to Order

Bust (cm)

Waist (cm)

Hips (cm)

XS

76 - 81

63 - 68

86 - 91

S

81 - 89

68 - 76

91 - 99

M

89 - 99

76 - 86

99 - 107

L

99 - 109

86 - 99

107 - 119

Sizing Chart in Inches

Size to Order

Bust (Inches)

Waist (Inches)

Hips (Inches)

XS

30 - 32

25 - 27

34 - 36

S

32 - 35

27 - 30

36 - 39

M

35 - 39

30 - 34

39 - 42

L

39 - 43

34 - 39

42 - 47

 

MEASURE YOURSELF AS FOLLOWS:

Bust: measure around the fullest part of your bust. 

Waist: measure around the smallest part of your waistline. This is generally above the belly button and below rib cage.

Hips: Start at one hip and wrap the tape measure around your rear, around the other hip, and back to where you started. Make sure the tape is over the largest part of your bottom. 

Size Conversion Chart

OUR SIZE

UK (& AUS)

US

EUROPEAN

XS

6 -8

2- 4

34 - 36

S

8 - 10

4- 6

36 - 38

M

10 - 12

6- 8

38 - 40

L

12 - 14

8 - 10

40 - 42

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